Turkish airlines gets 21-day ultimatum to comply with CPC’s
The Attorney General of the Federation, Abubakar Malami, has directed the Turkish Airlines to respond within 21 days to the request of the Consumer Protection Council (CPC) on its alleged shoddy treatment of passengers of flight TK 623 of Sunday December 20, 2015 and other subsequent flights during the yuletide or face prosecution.
The attorney general’s directive came on the heels of the CPC’s request to his office for the prosecution of the airline and its principal officers for its refusal to honour the order of the Council demanding for a full situation report on its alleged ill-treatment of passengers of the said flights that arrived Abuja from Istanbul without their baggage during the yuletide.
The Director of Public Prosecution of the Federation, Mohammed Saidu Diri, made this known in a letter signed on behalf of the attorney general as a response to the request of the Director General of CPC, Mrs. Dupe Atoki, to prosecute the international airline and its principal officers for violating the Council’s enabling act backed by law adding that the Airlines has been appropriately communicated on the government’s position.
Atoki described the development as a reflection of the commitment of President Muhammadu Buhari’s administration to ensuring that operators in all sectors play by the rules and respect the country’s laws and regulations.
She added that the attorney general’s stance was a re-awakening signal to the obligation of multinationals operating in the country to exhibit international best practices, noting that the development is a good omen for the promotion of a virile consumer protection regime in the country.
It would be recalled that the passengers of the said flights, some of whom were said to have travelled with minors, including those whose destinations were outside Abuja, were allegedly subjected to untold hardships, as they were forced to repeatedly check the Airport in Abuja on the fate of their baggage, thereby incurring extra and unbudgeted expenditure, including hotel accommodation without any form of support by the airline.
No Comments yet