Thursday, 28th March 2024
To guardian.ng
Search

NCAA gives Arik 24-hr deadline to return passengers’ luggage

By Wole Oyebade
08 December 2016   |   6:21 am
The Nigerian Civil Aviation Authority (NCAA) yesterday directed Arik Air to return luggage of its London-Lagos passengers within 24 hours.The apex aviation regulatory body also directed the airline to compensate scores of passengers.....
Arik

Arik

•CPC summons airline

The Nigerian Civil Aviation Authority (NCAA) yesterday directed Arik Air to return luggage of its London-Lagos passengers within 24 hours.The apex aviation regulatory body also directed the airline to compensate scores of passengers that could not retrieve their baggage as at yesterday. Each passenger is to be compensated with $150 (N60, 000) for every 24-hour of delay, according to aviation rules.

NCAA’s Director of Consumer Complaints Department, Adamu Abdullahi, urged aggrieved passengers to remain calm as the authorities work hard to resolve the issue.

Abdullahi confirmed that the agency has directed Arik to compensate every passenger of $150 in consonance with extant laws.He said: “We have sent the letter to the airline and it also contains a directive that every bag must be here within the next 24 hours.

“A directive is a directive and we will hold Arik Air’s management responsible, and I can assure you that they will abide by the directive.”The management, however, blamed the incident on the use of a smaller aircraft, a Boeing 737-800 on the route, due to maintenance on the wide-body allocated A330-200 plane.

Spokesperson for the airline, Banji Ola, said the airline’s Airbus A330-200 aircraft had been hit by a handling company in New York, necessitating the deployment of the B737-800 on the Lagos-London route.

In a related development, the Consumers’ Protection Council (CPC) has summoned the management of Arik to explain the ugly development and alleged poor treatment of Nigerian passengers that patronised the airline.

Scores of London -Lagos passengers on Sunday and Monday arrived at the Murtala Muhammed International Airport (MMIA), Lagos without their luggage. As at yesterday, some of the passengers were yet to retrieve their luggage.

In this article

3 Comments

  • Author’s gravatar

    Buycement
    direct from the factory for a promo price of #1000 per bag and #300 to deliver per bag,
    order a minimum of 100bags,trailer load of 600bags,trailer load of 900bags,
    contact manager Mrs Grace on 2348O60478998 or assistant Mr Emmanuel on 2348O36909383 for inquiry.

  • Author’s gravatar

    COMPLEMENT OF THE SEASON BUY YOUR BAGS OF RICE IN A LOWER PRICE OF #7,500 AND GROUNDNUT OIL FOR #5,000 CALL THE MARKETING DEPARTMENT ON=09063663478=FOR MORE INFORMATION AND PURCHASE

    RICE FEATURES LISTED ABOVE PLEASE MAKE A REQUEST OF YOUR CHOICE. E:G Royal umbrella=7,500,

    Mama Gold=7,500,

    Royal stallion=7,500

    Otunba=7,500

    Rising sun=7,500,

    Special rice=7,500

    Mama Africa=7,500

    Royal crown=7,500,

    Ade Brazil=7,500

    Elephant Gold=,7,500yuu

    Super eagle=7,500

    PJS=7,500

    Tomato rice=7,500

    Caprice =7,500

    GINO OIL= #5,000

    TURKEY OIL= #5,000,

    WE DELIVER TO ANY STATE IN NIGERIA PLEASE PAYMENT ON DELIVERY

    Thanks for your patronage,we give the best and sound bags of rice…. For order please contact THE MARKETING DEPARTMENT ON=09063663478=FOR MORE INFORMATION AND PURCHASE

    PLS NOTE,delivery is a day after purchase and is nation wide….

  • Author’s gravatar

    Revolution: the time
    Coming soon¡
    revolutionthetime.com‎