Simba Wins CFI.co Award

By Daniel Anazia |   10 July 2015   |   11:50 pm  

Simba motorcycle

Committed to identifying and rewarding excellence around the globe, leading print journal and online resource reporting with focus on business, economics, and finance, CFI.co has announced Simba Group as winner of the Best Customer Satisfaction Award Nigeria 2015.

Simba Group is a conglomerate that has been operating in Nigeria for 27 years. The group’s portfolio comprises seven companies operating in a number of sectors that are critical to Nigeria’s sustained development — Agriculture, Power, Transportation, Software Development, Communication, ICT Infrastructure, and Renewable Energy.

According to the journal, the traditional distinction between emerging markets and developed markets is now far less meaningful as world economies converge.
]Headquartered in London, the journal covers and analyses the drivers behind that change, combining the views of leading multi-lateral and national organisations with thought leadership from some of the world’s top minds. It editorial team ensures that readers better understand the forces influencing and reshaping the global economy.

Each year, CFI.co seeks out individuals and organisations that contributes significantly to the convergence of economies and truly add value for all stakeholders, and inspire others to further improve their own performance. The judging panel used integrity, fairness, and meticulous attention to detail as benchmark for the prize, and this, Simba Group, has continuously paid critical attention to its 27 years of existence and as a driver of growth in the Nigerian economy.

It noted its report that Simba Group’s policy centres on providing – unfailingly – affordable excellence, while its tenacity as a driver of growth in the Nigerian economy, which span 27 years was of great importance, adding that the group’s rapid growth has not resulted in a dilution of its commitment to customer satisfaction.

As a conglomerate in Nigeria, Simba Group operates in the country’s most dynamic economic sectors with a network of eight branches, and ensures the availability of its products and services throughout Nigeria, even in the remotest corners of the country.

According to the Chairman and Managing Director of Simba Group Nigeria, Mr. Vinay Grover, at the heart of the group’s offering is its commitment to service, delivered through its nationwide network of outlets. “Distribution and reach has always been core to our selling strategy, and today represent our key strengths as a customer-centric organisation,” he said.

“By placing our customer at the heart of our many operations, we have managed to attain that rarest of corporate accomplishments — to equate the brand name to a generalised awareness and sense of superior quality. We work closely with our suppliers to ensure the consistent delivery of both products and services that meet and exceed the customers’ expectations. This our simple, yet effective way of sharing our corporate vision — providing the customer with unparalleled satisfaction,” he said.

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