Vodacom, Other Stress Need for Unified Communication to Enable SMEs
DARE Ogunlade, general manager Cisco (Nigeria) has highlighted the benefits of Unified Communications (UC) to SMEs which includes cost reduction on communication as the technology increasingly enables Voice calls, instant messaging, document sharing and video conferencing allowing SME employees work from any device, anywhere, anytime.
Speaking at the recently held Nigerian-South African Chamber of Commerce monthly meeting, Ogunlade explained that Nigerian SME’s employ around 84.02% of Nigeria’s labor force and contributes about 48.47% on the nations GDP. Empowering this workforce with technology that enables them work from home, log on to a system, contact and provide services to their customers even after close of business goes a long way to improve the productivity of these SME businesses in Nigeria. He also spoke about how Nigerian SME’s can improve profit margins by boosting overall operational efficiency; this is especially true for businesses that have mobile employees.
Mark Shoebridge, executive Head of Operations, Vodacom Business Nigeria, was present at the meeting and added that with unified communications, SME employees do not have to be in the office to perform their duties.
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