Keystone Bank introduces mobile banking app

Keystone Bank has launched a new mobile banking application with many user-friendly features, which can be accessed from the convenience of a mobile phone, a move that shows its commitment to deliver quality and innovative solutions to customers.

The bank’s Managing Director and Chief Executive Officer, Obeahon Ohiwerei, said the new mobile app has many benefits and self-service options, including, easy account opening, convenient self-booking and liquidation of fixed deposits, an expanded list of bill-payment options and easy activation of standing instructions and recurrent future payments.

Other notable features of the mobile App are, a “Switch Card On/Off option”, which allows users to disable their cards temporarily if missing and re-enable at the click of a button; and the “Hide Balance Feature”, which is an additional safeguard against third-party viewing.

It also has the “Meet Your Relationship Manager Option”, which allows users to call or email their account officers right within the app, as well as a Chabot feature (now live on Telegram), that guides users through a whole range of desired transactions step-by-step.

“In our fast-paced and evolving digital world, service literally has to be at the speed of thought; the rules of engagement are changing so fast that customer expectations are as diverse as our lifestyles and choices.

“It is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming at us at breakneck speed.

“Mobile Banking for one isn’t entirely new in the industry, but there is no end to innovation in delivering customer convenience; at Keystone Bank that’s what sets us apart and that shall continue to be our strength.