Insurer pays N1.15b claims to policyholders
Niger Insurance Plc has paid N1.15 billion to policyholders between 2020 till date, in its moves to oil the relationship with customers.
The company said it was working on enhancing its liquidity position through conversion of some of its real estate assets to further meet its obligations to policyholders.
Reacting to the recent publication in a national newspaper of its expulsion by the Nigerian Insurers Association (NIA) for failing to meet obligations to policyholders, the Managing Director/Chief Executive Officer of the company, Edwin Igbiti, said the firm would not relent in meeting customers’ expectations.
According to him, “in addition to the commitment to policyholders, the firm had created a customer engagement forum to address customers’ complaints, which has been very effective in addressing concerns and inquiries, especially, in the present status of the company and management initiatives.
“Our traction and achieved milestones were also communicated at various conferences and media meetings held by the company.”
Niger Insurance, he promised, remained a responsible and committed corporate organisation.