HASAL Microfinance launches new banking platform
Hasal Microfinance Bank Limited has upgraded its core banking operations solution to a higher version, as part of its commitment to deliver services for optimal satisfaction to its customers.
The bank’s Managing Director, Rogers Nwoke, said the decision to upgrade the core banking software from Orbit 4.3 to Orbit R, the latest version, is to improve the innovative products that are tailored to meet various needs of customers.
Nwoke said the new application has paved way for the bank to become one of the first MFBs to generate the 10-digit Nigeria Uniform Bank Account Number (NUBAN) for all its customers after its successful sign up to the Nigeria Central Switch (NCS) network.
The banks chief also disclosed that the bank was becoming more technologically innovative, customer friendly and service-oriented, even as it seeks to continue to support micro businesses.
“I am very pleased and proud to let the customers know that we are rebranding technologically and have reached advanced stage in our core banking. We had a team of about 20 people who started the training in Abuja for over 190 days to implement the software and integrate it seamlessly.
“We have trained our staff to understand the benefit of this upgrade so as to deliver an excellent customers experience at all times,” he said.
The 10-digit bank account numbering system is simpler to use than the traditional longer account numbering structures.
This is line with the requirements of the West Africa Monetary Institute, geared towards the economic integration of countries within the Economic Community of West African States (ECOWAS).
In Nigeria, every bank is required to create and maintain a NUBAN code for every account- current, deposit and savings.
Microfinance banks are also to embrace it to be integrated into Nigeria’s mainstream banking system, thereby offering their customers up to date value
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