Dana pledges commitment to safety, customer service at 10

Dana Air has reinstated commitment to safety and customer satisfaction as it commemorated 10th year anniversary.

The airlines said despite all the challenges airlines in Nigeria have to grapple with, Dana Air remains dedicated to massive job opportunities, capacity development, training, broad corporate social responsibility and most of all, amazing flight service to Nigeria and Nigerians.

Chief Operating Officer of Dana Air, Obi Mbanuzuo, at an event to commemorate a decade of operations, said the airlines commenced operations to change the convention and exceed the flying aspiration of travellers with its world-class services.

“Today, with the support and loyalty of our esteemed guests, we have been able to achieve 10 years of service to Nigerians.

“As you may be aware, we are about the second private domestic airline in Nigeria’s history to achieve this feat, and it’s on record that over 60 airlines have gone under without being able to even survive even five years in the industry.

“It hasn’t been easy as we have had to grapple with a lot of challenges in the last 10 years ranging from infrastructure, multiple taxes, and high cost of aviation fuel, but we are delighted to have been able to brave the storm and I must say our commitment, proficient management style, high standards, and passion for excellence brought us this far,” Mbanuzuo said.

On the airline’s CSR since inception, Obi said, “we have done quite a lot. Through our charitable trust, the Dana Foundation, we have been fulfilling our Corporate social responsibility with an in-flight envelop donation program and this has helped to raise millions of naira for the sickle cell foundation in Lagos, as well as autism patients. We have also supported a couple of other similar organizations like Rotary Club on blood donation and cancer fighting organisations like project PinkBlue, Children Living with Cancer Foundation just to mention a few.”