Swiss International Mabisel… Alluring comfort in Garden City
Located in the heart of the Trans-Amadi Industrial Hub of Port Harcourt, Rivers State capital, the Swiss International Mabisel Hotel and Resort blends the allure of the Garden City with the sophistication and indescribable comfort. The symbolic hotel is outstanding with its Swiss values and offers upscale accommodations for international, domestic corporate clients as well as tourists.
Equipped with 106 rooms, comprising of three prestigious presidential suites; eight diplomatic suites, 91 superior rooms and four deluxe rooms, the hotels is indeed a home away from home. The rooms are furnished with entertainment facilities, free wi-fi internet, chair and desk for guests, air conditioning, comfortable mattresses, hairdryer, cosmetic mirror, bathroom amenities, minibar, complimentary tea & coffee, IDD Telephone, as well as iron and ironing board for occupants.
Right from inception, the hotel strongly focuses focused on delivering memorable experiences for each guest in line with its slogan: International quality, local affinity. Little wonder tourists and travelers have written favourable reviews that earned the hotel two certificate of excellence in 2016 and 2017 respectively by Trip Advisor.
According to the General Manager Amaka Michael, the hotel is strategically located to cater mainly for international and domestic oil companies’ clients, thus, creating a niche for itself within the oil rich region.
“By virtue of our position, staying here reduces security risk for our clients because their offices are located just a few minutes drive from here. Besides, hospitality business is all about love. It gives us a great pleasure when guests, who have had hectic day at work or a very long flight, come in expecting you to make the place a home away from home and you fulfill their expectation. When people come here, they feel relaxed and pampered in our serene environment.”
Meanwhile, the hotel is rated high by Goggle since 2014 till date, as the number one preferred hotel in the South-South geopolitical region.
“We have been the preferred hotel in Port Harcourt and South-South because, we have guests coming from all over the world as majority of travellers who come here are international corporate clients. We get a lot of bookings from tour operators globally,” she said.
This unique architectural gem also features modern amenities such as a well-equipped fitness center, where clients can go and ease off the stress of the day, and astonishing indoor guest pool for relaxation.
Guests can also delight in the freedom of spontaneity with local and continental meals in Swiss Cafe Restaurant & Lounge. Here, you are offered the choice to choose and enjoy an exquisite selection of dishes carefully prepared to offer the healthy variety they deserve.
At the TED&CO Bar & Lounge, guest can sit back and relax, while enjoying their favourite drinks; be it local drink or an international cocktail. The Lounge is an ideal setting to meet with friends over an aperitifs or simply a cool drink during the day.
“We service buffet at all meal time and it is three course meal; we also have the salad session. We have the continental and national soups, while the main courses ranges from 8 continental meals and 8 national meals. We also have the Swiss session, which is the deserts as well,” she said.
At Swiss International Mabisel, security of guests is given the uttermost priority. The hotel is secured with several close circuit television (CCTV) for surveillance.
“We have a control room where we monitor all the activities of the CCTV cameras, we also have stationed armed policemen. From the inception of the hotel, we have not recorded any security breach. We have good relationship with the police community that is around this area,” she said
To excite it customers and sustain their loyalty, the hotel has launched a loyalty programme that has given it an edge against its competitors in the region.
“When guests stay in the hotel, they earn a point. And the uniqueness of this is that guest can also earn points in airlines, at departmental stores like Amazon and utilise them at Swiss international hotels. If you earn point in Swiss International in Port Harcourt, it can be redeemed in any Swiss Spirit Hotel, whether located in London, Australia. Same thing is applicable in the industry, but the uniqueness of our own is that you can buy something in a departmental store like Amazon and redeem your point in our hotel. You can fly British Airline or KLM and redeem the point in our own hotel and so do clients, who stay in our hotel can redeem their points in these airlines that can be converted to air miles,” she explained.
Despite the current economic situation that has had adverse effect on the oil and gas industry, Swiss International has remained proactive and strategically diversified her services.
“Like I mentioned earlier, we cater for the corporate world; recession has hit the corporate world hard. But we have looked for other ways to diversity and promote our business through the food and brewage, events and conferencing. We created a lot of promotions for birthdays, wedding anniversaries and with that, we’ve been going on well,” said assured.
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